£4.99*

Reviews on

Arpenaz Waterproof Rain Poncho 10L Adult Blue

  • Woman
    50-59 years old
    06 July 2016
    Use since 1 week or less
    That review has been deposited on this product version
    purchase confirmed
    Arpenaz 10L Junior Waterproof Rain Poncho Blue
    This poncho did not keep the rain out.

    My friend and I both bought ponchos from Decathlon for a hiking holiday in the Austrian Alps. My friend chose the green one with the fitted sleeves and as I am much shorter I chose this junior one, which is still a good size. We were caught in a storm at 2000 metres altitude when it rained heavily and needed to protect ourselves and our daysacks. My friends was totally dry and I was completely soaked. I was very disappointed with the performance of this poncho. I shall certainly be visiting Decathlon when I get back home to see if they can exchange it for one that does what it is supposed to.

    Brand's answer :

    Hello,

    Thanks for your feedback on the Arpenaz junior poncho. I apologise for the poor experience you have endured during your holiday. To date, the poncho has always received good feedback so it's disappointing to hear that the one you purchased has failed. Please drop back into store when you return and we will either exchange or return for you.

    I hope you enjoy the rest of your holiday!

    Chris Allen UK Market Manager DECATHLON

    MICHAELA find this answer useful

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